Responsible Gambling – Play Smart, Play Safe
PinStars Ontario is committed to providing a safe and responsible gaming environment. We believe that gambling should be a source of entertainment, not stress. To help players stay in control, we offer responsible gambling tools and support services in line with Ontario’s gambling regulations.
Tools for Managing Gambling Activity
Players can use features such as deposit limits, session time restrictions, and loss limits to promote healthy gaming habits. These tools help players set personal boundaries and prevent excessive gambling. If players need to take a break, they can self-exclude for a specified period, during which account access will be restricted. For more information on self-exclusion, visit iGaming Ontario’s Self-Exclusion Program.
Recognizing Problem Gambling
If gambling is impacting your finances, relationships, or daily life, it may be time to assess your habits. Some signs of problem gambling include chasing losses, betting more than planned, or feeling anxious when not gambling. If any of these apply, we encourage players to take proactive steps toward responsible play. Learn more about recognizing problem gambling at Responsible Gambling Council.
Self-Exclusion and Cooling-Off Periods
For those needing additional support, self-exclusion allows players to temporarily or permanently restrict access to their accounts. During this period, users cannot deposit, wager, or receive promotional offers. Cooling-off periods provide a temporary break from gambling without fully deactivating the account. Players can find more details on self-exclusion options at ConnexOntario.
Support and Assistance for Ontario Players
PinStars Ontario partners with leading organizations that provide confidential support for gambling concerns. Players in need of help can contact:
- ConnexOntario – 24/7 support and counseling services for gambling-related concerns.
- Responsible Gambling Council (RGC) – Educational resources and prevention programs for safer gambling.
- Gamblers Anonymous – Peer-support groups and recovery programs for those struggling with gambling addiction.
A Shared Responsibility for Safer Gaming
Responsible gambling is a shared commitment between players, the casino, and regulatory bodies. PinStars Ontario promotes safe play by offering responsible gambling tools, player education, and access to professional resources. If you ever feel that gambling is becoming a problem, we encourage you to use our available tools, reach out for support, or take a break.
Our goal is to provide a secure, fair, and enjoyable gaming experience for all Ontario players.